Chief Experience Officer

Here is a great concept for companies to consider. The role of a Chief Experience Officer (CXO) is prime for today. One voice, internal and external, producing a much overlooked need for a consistent brand across the entire organization, which can only be accomplished with this "Brand Czar", the CXO!

http://www.cxostaffing.com/CXOBlog

Another Clone Lesson

Reviewing an open position at Comcast, I was pleased to see them recognize the need for a competitive strategist. What seemed to me, to be a forward thinking organizational move. Then the shoe dropped. The process ended with a short five question "clone" test.

One of my previous posts, discussed GM's clone test, referring to their employment tests to ensure "like thinking" employees are hired. You can see how well that practice has worked for them. Finally, their new management team is coming from outside the auto industry.

Comcast needs to learn this lesson, too. How can you create a new strategy from old thinking? Watch out Comcast! Apple is hot on your trail, with a new entertainment subscription plan. Acquisitions probably will not save you.

Candidates are People, too.

With the current high rate of job loss and shortened average career tenure, you could be the subject of your own treatment.

Emotional Education

A friend of mine send me this article that aptly addresses "emotional" education, as the "other" education. The author uses his own experience on how a musician help shaped his being, to support his point of view. He describes how the elements of life are just as critical to your education as the classroom. I agree.

With the apparent increase in higher education, MBA specifically, as your rite of passage to the workforce, experience is taking a back seat to education. Education is not just from textbooks, but experience.

http://www.nytimes.com/2009/11/27/opinion/27brooks.html?_r=1&emc=eta1