Thursday, March 25, 2010

From Silly to Absurd

The economy has redefined many job descriptions and I've written about position consolidation before. This one takes the cake. I spoke with a recruiter yesterday looking for the following  skill sets in one person.

Account Executive
Industrial Engineer
Brand and Marketing
Digital Pre-Press
Consumer Products
Graphic Design
[Discipline] Engineer

I'm afraid to ask, "how many more disciplines can you get in one person?" Okay, I can't resist. They forgot plumber and physical therapist. Now it's complete.

Saturday, March 13, 2010

Auto Response

Here is a sad commentary on how some companies approach job candidates.

This is a real auto-response from an internet job submission. This company is so benign, they didn't bother to populate the required fields, before uploading to their system.

Dear Jack DeLine (no punctuation)

We have received your resume submission for the Director of Marketing position at (add company name). We will review your resume within (add timeframe) and contact you should your qualifications meet the requirements of the position. Your submission will be kept on file for (add length of time).

In addition to considering you for the Director of Marketing position, your resume will also be added to our applicant-tracking database and we will review your qualifications as new opportunities develop. You are welcome to apply to future job postings if an opportunity interests you.

Thank you again for applying!


Name deleted

(add company name, link to company website, other contact info as appropriate)

Pretty soon we can just have self-directed submission responses and rejection letters.

Monday, March 1, 2010

Toyota Lessons

What have we learned, from the Toyota quality meltdown? In the 80's Japanese cars were superior to American cars in quality. 30 years later, the Japanese manufacture many cars and parts in America. The quality of the two countries have converged.

Here are the questions:

- Where did Kaisen, Six Sigma, ISO, Lean Manufacturing get us? Companies have spent millions of dollars on these programs to increase quality, from car manufacturers to advertising agencies.

- Where is the cost/quality line on ROI?

- What is customer satisfaction worth?

- What is the cost of "packaged" practices (besides hanging a banner on your building)?

Which is a good business practice?
A. Listen to your people to improve quality
B. Buy the latest "management del ano" book and force it on your company associates

(Hint: Who will implement the program?)